The Honest ROI of AI Agents for Small Business: What We Know (and Don’t Know Yet)
Aditya Labs Research
Published February 10, 2026 · Updated February 10, 2026 · 3 min read
Most AI companies launch with wild ROI claims. We are going to do something different — tell you exactly what we know, what we don’t know, and let you decide.
What We Know: The Cost of Missed Leads
Published research consistently shows that slow response times cost businesses leads:
The average small business misses 20–40% of incoming calls. If a dental practice values each new patient at $900 and misses even 3 after-hours enquiries per month, that is $2,700 in potential revenue at risk — but we cannot guarantee an AI agent would have converted all of them.
What AI Agents Do Well
AI agents excel at **structured, repetitive tasks**:
These are high-volume, predictable interactions where consistency and speed matter most.
What AI Agents Don’t Do
We believe in honest communication about limitations:
Why We Are Not Showing ROI Numbers Yet
We launched recently and do not have enough customer data to publish real results. Many AI companies fabricate case studies or use hypothetical projections presented as facts. We will not do that.
What we have instead:
Our Commitment
We will publish real customer data as it becomes available. No fabricated case studies. No inflated metrics. We believe the product speaks for itself when deployed honestly.
If you want to see what the research says about your specific industry, explore our [ROI calculator](/roi-calculator) or read our [response time research](/blog/why-response-time-matters-lead-conversion).
Sources
Aditya Labs Research
Founder, Aditya Labs
Founder of Aditya Labs. Building AI-powered customer service tools to help small businesses capture every lead and never miss a customer inquiry. Based in Watford, UK.
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