AI HR Agent for Healthcare & Medical in Peterborough

There are over 6,500 GP practices in England alone.

→ Every one of these practices is struggling with the same phone queue problem — the first to solve it wins patient loyalty.

The NHS handles over 300 million GP consultations per year in England.

→ At this volume, even a small reduction in administrative overhead saves thousands of staff hours nationwide.

The average GP practice receives over 1,500 telephone calls per week, with many going unanswered.

→ Unanswered calls mean patients redialling, blocking the queue further — AI handles the overflow instantly.

Patient satisfaction with access to GP services dropped to 50.1% in 2024, the lowest level since the GP Patient Survey began.

→ Half of patients are unhappy with access — faster enquiry handling directly improves these scores.