How Dental Practices Are Using AI to Handle Patient Inquiries
B Mohan
Published January 25, 2025 · Updated January 25, 2025 · 2 min read
Dental practices face a unique challenge: patients often research and reach out outside of business hours, but your front desk can only answer calls during the day. AI agents are solving this problem.
The Challenge
A typical dental practice misses 30-40% of incoming inquiries because they come in:
Each missed inquiry is a potential patient worth $500-$2,000+ in annual revenue.
How AI Agents Help
Dental AI agents can handle the most common patient interactions:
**Patient FAQs**: Answer common questions about your services, office hours, location, and what to expect during procedures.
**Insurance Questions**: Answer common questions about which insurance plans you accept and what procedures are covered.
**New Patient Information**: Collect patient information and details about their needs so your front desk can follow up efficiently.
**After-Hours Coverage**: Provide helpful responses to patient inquiries that come in outside of business hours, so patients are not left waiting.
The Benefits for Dental Practices
Getting Started
Setting up a dental AI agent with Aditya Labs takes less than 10 minutes:
1. Select the "Dental / Medical" industry template
2. Customize with your practice information (hours, services, insurance accepted)
3. Deploy on your website
Your AI agent immediately starts helping patients get answers to their questions — 24 hours a day.
B Mohan
Founder, Aditya Labs
Founder of Aditya Labs. Building AI-powered customer service tools to help small businesses capture every lead and never miss a customer inquiry. Based in Watford, UK.
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