Aditya Labs vs Drift: Which AI Chatbot Is Right for You?

Drift (now part of Salesloft) and Aditya Labs both offer AI-powered chat solutions, but they target very different types of businesses. Understanding these differences can help you choose the right tool for your needs.

Quick Overview

Drift was built as a conversational marketing platform for B2B companies, particularly mid-market and enterprise SaaS businesses. It focuses on accelerating sales pipelines through live chat, chatbots, and account-based marketing features. Following its acquisition by Salesloft, Drift is now integrated into a broader sales engagement platform.

Aditya Labs is built for small and local businesses that want AI agents to handle customer inquiries, capture leads, and schedule appointments around the clock. It focuses on simplicity, quick setup, and industry-specific templates.

Target Audience

**Drift** is designed for:

**Aditya Labs** is designed for:

Pricing

Drift historically positioned itself as a premium product. After the Salesloft acquisition, pricing is typically available on request and is generally designed for companies with established sales budgets. Entry-level plans have historically started at several hundred dollars per month.

Aditya Labs offers a free tier with no time limit, making it accessible for businesses that want to test AI customer service before committing to a paid plan. Paid plans are designed with small business budgets in mind.

Setup Complexity

**Drift** typically involves:

**Aditya Labs** involves:

AI Capabilities Compared

Drift uses AI to help route conversations to the right sales rep, qualify visitors based on account data, and automate initial engagement. Its AI is optimized for B2B sales qualification and pipeline acceleration.

Aditya Labs uses AI to answer customer questions, capture lead information, qualify prospects for small businesses, and help with appointment scheduling. Its AI is optimized for the types of conversations small businesses have with their customers daily.

Feature Comparison

When to Choose Drift

Drift may be the better choice if you:

When to Choose Aditya Labs

Aditya Labs may be the better choice if you:

The Bottom Line

Drift and Aditya Labs solve different problems for different businesses. Drift is a B2B sales acceleration platform designed for companies with dedicated sales teams and enterprise budgets. Aditya Labs is an AI agent platform designed to help small businesses provide 24/7 customer service without hiring additional staff.

If you are a local business owner looking for a simple, affordable way to add AI customer service to your website, Aditya Labs is designed for your use case. Start free and see the results for yourself.